Find answers to the most common questions about ordering, delivery, payments, returns and more.
How do I place an order?
Browse the website, choose the products you want, add them to your cart, and complete checkout using the available payment and delivery options.
Where does Champions deliver?
Champions currently delivers within Jordan only.
Is delivery free?
Yes. Champions offers free delivery on all orders in Jordan.
Do you offer fast delivery in Amman?
Yes. For orders inside Amman, 2-hour delivery is available for orders received between 10:00 and 21:00.
What payment methods are available?
Available payment methods are shown at checkout. At launch, Cash on Delivery may be available as the primary payment method. Online card payment may be added once enabled.
Can I return or exchange an item?
Returns and exchanges are subject to the Returns & Refunds policy. Products must be returned within 7 days from the date of purchase, with the original invoice, unused, and in original condition and packaging.
Can sale items be returned?
Products on sale can be exchanged only if defective but cannot be refunded.
What happens if an item is out of stock?
If an item becomes unavailable after an order is placed, Champions may contact you to confirm the next steps, which may include replacement, exchange, credit note, or order adjustment where applicable.
How can I contact customer service?
You can contact Champions customer service through the available contact channels listed on the website.
Are the products original?
Champions aims to provide authentic products from its available brands and suppliers.